Testimonials

We value our customer opinions.

Customer Comments are brought to you by ACRB Automotive Customer Relations Bureau.

 

 

“They were perfect.” Warren-2011 Dodge Challenger/March 2013

“Excellent service and quality work. I felt that Ellis and Salazar had my best interest in mind.” Rick-2011 Ford Fusion/February 2013

“The service was exceptional. I want to specifically recognize Henry, my contact. he was extremely knowledgeable and returned my calls promptly and kept me completely informed.” Robert-2003 Ford Mustang/January 2013

“Probably the best automotive-related customer service experience I have ever had!” Laura-2004 Hyundai Elantra/December 2012

“Very fast service. Great job! They were AMAZING!” Brittany-2010 Chevrolet Malibu/November 2012

“Anthony is the best. The guy that worked on my truck is Andre; true craftsman and takes pride.” Randall-2008 Chevrolet Silverado/November 2012

“I don’t know what they could have done more. I was treated ROYALLY-felt like a queen!” Mae-2006 Chevrolet Equinox/October 2012

“I had an excellent experience with the body shop. The thing that made the biggest impression was how much they helped organize things between themselves, the insurance company and the car rental company. I knew they would be great right away, the first time I went there just to get an estimate. ” Taryn-2009 Hyundai Accent/October 2012

“They are real experts who run an exceptional business.” Floyd-2010 Lexus RX 350/ September 2012

“Ellis & Salazar are great people; great work. This is the only place I take my car for body repairs.” Melissa-2010 Nissan Altima/August 2012

“Best experience I’ve ever had; communication was good.” Erika-2008 Nissan Altima/June 2012

“I have used Ellis & Salazar for several repairs and I’ve always had excellent results. They will make anything right if there is an issue. Nice people, too.” Evonne-2007 Mercury Milan/May 2012

“Mike & Karen were wonderful and very helpful. Ellis & Salazar are very lucky to have both of them; professional employees. If I need to have work done in the future, I will return to this shop because of Mike & Karen.” James-2011 Chevrolet Silverado/April 2012

“Excellent service; highest recommendation.” Linda-2005 Toyota Camry/March 2012

Outstanding overall. Excellent work and superb communication!” Tim & Amie-2006 Lexus RX 400/January 2012

“Service was awesome from this body shop.” Joseph-2007 GMC C1500/December 2011

“Everyone did an excellent job. Car looks great.” Gary-1999 Toyota Avalon/November 2011

“This is a very reliable business. I think they are very honest to their customers.” Malda-2009 Ford Taurus/October 2011

“Everyone was very friendly & the service is well done & prompt. Very satisfied with repairs & customer service.” Danielle-2007 Pontiac Solstice/June 2011

“Other company representatives should go to this company for training
on customer communication, courtesy and high quality workmanship.
Highest recommendation, highest professionalism. Susan-March 2011″

“Keep doing outstanding repairs and continue hiring knowledgeable staff. Thank You all. Ellis and Salazar has been in Austin since 1951 and I have never heard a complaint. Wanda-March 2011

“Keep up the good customer service and overall performance.” Brandon- January 2011/Austin

“They do fine work, both in the office and in the repair shop. If I ever need body repairs again, I will definitely come back to them again. Thanks. My car looked like new; I was very pleased.” Cynthia-  February 2011/San Marcos

“I would highly recommend this shop to everyone. Have had great experiences in the past. They have always done excellent work!” Javier-  January 2011/Del Valle

“Very pleased with how nice my car looked when I got it back. Staff was professional & courteous.” Christopher-  February 2011/Austin