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Category: Austin Collision Center

Once you leave a dealership, an accident could happen at any time. It’s important to find an Austin collision center with trained technicians and the latest equipment to repair your vehicle.

technology at austin collision center

Collision repair on new vehicles goes beyond fixing dents in the car’s body. A majority of a newer car’s operating functions are computerized, and technicians need to have current training to have the skills for using the technology required to make the repairs. Some body shops in Austin can make the repairs, but some may not be able to repair the newest models.

The Right Repair Equipment

It takes new equipment to provide collision repair on the latest vehicles. Find out if you can visit a body shop before taking your car there. If you see technology that looks older, that shop may not have the ability to make the repairs properly.

Maintaining the latest technology to repair new vehicles is a costly expense for any Austin body shop. This is why some Austin body shops have joined together under the same ownership.

Certified Repair

As you talk to someone about their technology at Austin collision center, ask about the training for technicians and if they are certified. Inquire about certification by your vehicle manufacturer. Manufacturers train technicians to repair a vehicle to their specifications. If your vehicle is hybrid, ask if anyone has received training for hybrid vehicles.

A few years ago, manufacturers introduced more than 140 redesigned cars to the market. This means must learn about new features on the vehicles and how to make the repairs.

Training should be frequent and recent. If a technician was last trained a few years ago, that may not help your brand new vehicle.

The team of technicians at Ellis & Salazar Automotive and Collision, an Austin body shop, completes ongoing training from manufacturers and other sources so the repairs to your car are exactly as the manufacturer requires. We also routinely invest in the latest technology. Our team can repair your vehicle no matter how old or how new. Give us a call for a free estimate.

After a car accident, a driver must decide whether or not to repair his or her car. If it was a accident, you’ll need to find the best collision repair Austin offers to determine repair costs.

The insurance company determines if the repairs are more than the current value of the vehicle. Then the agent decides if the car is repairable or totaled. At this point in the process, it helps to understand your insurance policy.

Insurance Company Declares My Vehicle Totaled – Now What?

An Austin body shop will inspect the damage and provide a repair estimate to the insurance company. At that time, the insurer determines if the repair cost is more than the current value of the vehicle. If it is, the insurer declares the car totaled and will not pay for the repair.

Take another good look at your insurance policy to know what to expect in terms of your coverage for a car that is not repairable. This prepares you for the payment they will provide. If you disagree, do some research before contacting your agent. Take a look at prices online for your year, make, and model of vehicle. Talk with used car dealers for their estimate and also let your insurance agent know of any custom or additional features on your vehicle.

Repairing a Totaled Car

If the vehicle that was wrecked was a daily commuter, repairing the car may not be important. However, some cars hold a sentimental value for owners, whether they are classics, a handed down vehicle from a loved one, or a first car.

When a car owner wants to repair a totaled vehicle, the insurance company should be notified soon after the car is totaled. The insurer will take out the car’s salvage value from the total it was going to pay for the current value. A salvage title is necessary to drive the vehicle again. The repair costs are your responsibility and not your insurance company.

At Ellis & Salazar Automotive and Collision, we provide collision repair Austin, our team of technicians understand what it takes to repair vehicles with extensive damage and to make the car safe to drive again.

We live in a society where much of what we do is on camera if we are in public. If you go inside a business, you may be on a security camera. When attending events, you may be in someone’s video from a smartphone. More drivers use dash cameras than ever before. Many people now have them in their personal vehicles to capture various perspectives while driving.

What role do dash cameras play when a collision center is doing repairs?

There is not a law in Texas that pertains to dash cameras. However, there are other laws that drivers using a dash camera should know.

Privacy Rights

With cameras that surround us in public and people using their smartphones, it is easy to forget that we do have rights to our privacy.

Recording video from a dash camera while driving is not against the law in Austin, as long as it is hands-free. Mount the camera on the dash and never maneuver it while driving. If you are recording audio, remember the privacy laws in Texas regarding consent to being recorded with audio. It is not against the law to record a traffic stop in Texas.

Keep a Clear View

If your dash camera is mounted on the dashboard or on your windshield, do not put it in a location that blocks your view. Never use a dash camera as your view for driving. The camera can serve as a different perspective of what you see while driving and can become an extra set of eyes that shows what is happening around you on the road.

Benefits of Accident Video for a Collision Center

Drivers who use dash cameras and get into a wreck, should provide the video to an Austin body shop for the certified collision repair technicians to review. Technicians can have a better understanding of the impact to the car and possible damage. The video can also be helpful for insurance agents.

At Ellis & Salazar Automotive and Collision, a body shop in Austin, we have provided high quality collision repair to vehicles for more than 60 years. The more details you have regarding the accident can help our technicians provide the most accurate repairs to your car so you can get back on the road.

Having a car accident can be stressful. If no one had injuries in the accident, you can focus on auto body repair. Remember, selecting a nearby Austin collision center may not be the best choice. Research ahead of time to find the body shops in Austin that meet your needs.

How do you know which Austin auto body shop does the best job? As you look for a collision center, focus on high quality repairs and exceptional customer service.

Quality Reviews and Recommendations

Ask those you know for recommendations to narrow down the list of Austin body shops. Learn about their experiences. Look at how that shop makes repairs to cars.

Then, search reviews online to see what others have to say. Remember online reviews do not have both sides of the experience. However, if you see mostly negative reviews look at other body shops Austin, Texas offers.

Insurance Recommendations

Insurance agents recommend from a list of direct repair shops, or DRPs. The insurance companies establish their own criteria for a collision repair shop to be on the list. Additionally, insurance companies routinely inspect the shops. This guarantees the shops maintain the standards.

There are benefits to using a DRP. These collision centers can write an estimate and order parts without waiting on an insurance adjuster. This makes the repair process more efficient.

Most noteworthy, you can use the shop your agent recommends or another of your choice.

When you’ve had an accident that resulted in serious damage to your car, there are other questions to ask. Your insurance agent can tell you if the vehicle is worth repairing or whether it will be considered totaled.

Trained and Certified Technicians

Auto body technicians must train regularly to hold certifications. The shops must take certain steps to qualify. Two types of certifications are good indicators for quality. They are certified collision repair and the I-CAR Gold Class recognition.

As manufacturers change vehicles, technicians must know the proper techniques to repair new features. Certified collision repair means manufacturers train the technicians to make repairs to their specifications.

There is also the I-CAR Gold Class recognition. It is the highest level of role-relevant training achievement in the auto body repair industry. It signifies the shop works for the best standards of professionalism. This shop must maintain relevant training for all repair roles.

When a shop earns these recognitions, it demonstrates commitment to quality auto body repair.

Multiple Collision Center Locations

Some Austin collision centers have more than one location. Find out if those shops have owners in the area so you can have better contact with the management. Certainly, using a body shop with more than one location can have benefits. Collision centers with multiple locations reach a point of success to open new locations.

Collision centers with multiple locations have multiple resources. The shops can share technology and parts. This helps if a technician encounters a challenging repair. As a result, that technician can call another shop for expertise.

If you travel, multiple locations can help if you need warranty work performed. Another location should have access to your records and honor the warranty.

The Right Technology

Manufacturers require certified collision repair shops to have the latest tools and technology. If you visit an auto body shop, look at the technology. See if the shops repair new cars.

Manufacturer Parts or Aftermarket?

First of all, find out what type of parts a collision center will use. There are original equipment manufacturer parts, or OEM, and there are aftermarket parts.

Manufacturers make OEM parts. OEM parts fit and function better on your car, but cost more. Likewise, it also helps with the value of your car later.

If keeping the repair cost low is important, choose aftermarket parts. A variety of companies make these. Aftermarket parts may fit and function best for your car. If you want a quality collision center, that shop provides you with the option to use OEM parts.

Warranty

The best collision centers will offer a warranty for any work completed on your car. Furthermore, inquire about the types of warranty available and how long the warranty will last. Also, some body shops provide a lifetime warranty for as long as you own the car.

For more than 60 years, an Austin body shop, Ellis & Salazar Automotive and Collision, repairs vehicles. Our technicians hold a variety of certifications. Also, they perform paintless dent repair. Ellis & Salazar backs collision repair with a National Limited Lifetime Warranty. Our shop covers paint work with the Axalta Nationwide Guarantee. Contact us to schedule a free estimate so we can show you how collision repair can be hassle free.

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