If you need a physician, you more than likely get recommendations from people you know and do some research. As a car owner, you should also research the body shops Austin has to offer. Normally, this is not a priority for people, so it often doesn’t happen until an accident happens. Choosing body shop locations before a wreck makes it easier when you do have a collision. As a car owner, you have the right to select the body shop that makes the repairs to your car. Your insurance company may recommend what is known as a direct repair shop on its list, but the decision is yours to make.
High quality collision repair doesn’t always mean it will come at a high price. Body shops in Austin have to compete for your business and in doing this, it means having skilled and certified technicians who know how to repair your model of vehicle.
Research the Shops
Do some research and ask people you know for recommendations. Then look online to see what others have to say, but keep in mind every review is only one side. If a shop has a majority of good reviews, that can be a good sign.
Contact the Better Business Bureau in Austin to see if the location has any negative reports. If you find out there are several positive recommendations, reviews, and reports for an Austin auto body shop, then it’s time to continue more quick research to determine if that location is where you want to take your vehicle.
Look at Location
If you have your choices narrowed down for which Austin body shops you prefer, go to the locations and see what the location is like. If a body shop in Austin is in an area of town that has higher rent, take that into consideration because that may be factored into the labor costs.
However, the nicer auto body shop location may offer specialized features that other shops do not. That location may have invested in the latest technology to repair vehicles and want a nicer location to attract customers.
Certified Collision Repair
Collision centers may hold several different certifications, all of which have different purposes. To keep the research simple, focus on finding out about two types of certifications, certified collision repair and the I-CAR Gold Class recognition.
Certified collision repair means that the technicians at that location have been trained by the manufacturers to repair specific vehicle brands. Find out if the technicians are trained to repair your brand of vehicle and also ask how often the technicians are trained and certified.
The I-CAR Gold Class recognition is the highest role-relevant training achievement in the collision industry. A body shop must show commitment to the best standards of professionalism and stay current on training for all repair roles.
Original Parts Versus Aftermarket
Luxury car owners will want to find collision centers that use original equipment manufacturer, or OEM, parts. These are made by the maker of your vehicle and have a greater chance of fitting and operating on your car, but they may cost more than aftermarket parts. OEM parts are also important for maintaining the value of a luxury vehicle.
If you prefer to reduce the overall cost of repairs, aftermarket parts are the best option. Because they are made by a variety of companies, they have a range in price.
Guaranteeing the Work
The best collision repair Austin has to offer will guarantee the work performed on your vehicle with a warranty. Inquire about the type of warranty, what it covers, and if it is a lifetime warranty or how long it will last. If you have had work on the car paint, ask about a paint warranty. If a shop does not offer warranty, keep in mind that
The warranty will be helpful later should anything go wrong with the work performed, the parts, or the paint. The body shop will be out the cost to fix any issues.
You will need an estimate before repairs begin. This also helps the insurance company determine if the car should be totaled, if the cost of repair is more than the value of the car. A collision center may offer a free estimate. Other body shops may provide a way to get an estimate quickly, such as a Smartphone Estimating Tool. A car owner can easily take a photo with a smartphone and send it for an initial estimate. Remember that the estimate could increase when a technician takes a closer look at the vehicle.
After you receive an estimate, inquire about each of the charges and find out why that shop believes those repairs should be made. Make sure you understand what is involved before the repairs begin.
Ellis & Salazar Automotive and Collision, and Austin body shop, has served customers in the Austin area for more than 60 years. Our team will help you through the entire repair process. We offer a National Limited Lifetime Warranty to any collision repair we do on your car. If you have paint services performed, that work is backed by the Axalta Nationwide Guarantee. Plus, our technicians regularly train and certify with a variety of manufacturers, including luxury brands such as Porsche, Audi, Jaguar, and Land Rover. Give us a call or try our Estimating Tool to get a free estimate and start the easy and efficient collision repair process.