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The odds of being in a car accident increase as the Austin area grows. If you’ve found yourself in this position, you aren’t alone. With all the options available for a local auto body shop, how do you know which one to choose? The situation gets more complicated if you have a teen driver.

The differences go beyond cost. Services and quality set shops apart. Consider local auto body shops that can provide special benefits. Local shops compete for business. Check online reviews to see what other customers are saying. Good reviews give you confidence that your vehicle will be in good hands. Additionally, consider reputation when it comes to repairing your car. Make sure you choose a local auto body shop with a history of doing quality work. Your vehicle is a big investment, and one that you rely on daily to keep you safe. Cheaper isn’t always better if it means the shop is cutting corners and not doing the job right.

Austin has lots of traffic. How do you find the best local auto body shop when you have a wreck?

Choosing a local shop means you support a business that may give back to your community. That also means what you spend on repairs goes further. Think about what matters most as you research for an Austin auto body shop.

Establishing a Relationship with a Local Auto Body Shop

The highest quality auto body shop Austin offers earns trust through remarkable customer service. Collision centers frequently earn new business through recommendations. If a customer sees quality work and has a positive experience, that establishes trust.

Body shops in Austin depend on reviews and recommendations.This service is not like maintenance where customers may return frequently. If a customer shares a positive experience, others may bring their vehicles in for repair.

Shops with More Than One Location

You may find an Austin auto body shop has more than one location. Shops with multiple locations can bring additional benefits to the customer. Multiple locations indicate success for an auto body shop.

With additional locations, the auto body shops have more resources. Shops can share tools and parts. Also, it helps technicians share expertise.

Ask a body shop in Austin with multiple locations if it honors warranty at any location. If you have an issue with the repairs and you are not near the original shop, it helps to go to the nearest collision center to have warranty work completed.

Insurance Company Referrals to Local Auto Body Shop Providers

Your insurance agent may recommend a few Austin body shops. These shops are on the insurance company’s list as direct repair shops. You can use a recommended shop or choose one on your own. However, there are benefits to using a direct repair shop.

Insurance companies set criteria for shops to meet and maintain. Choosing a direct repair shop can save time because many provide a more streamlined process for repairs and payment. Some shops are considered a “one-stop shop” for giving an estimate, repairing the vehicle, and providing a rental car to pick up. Additionally, some insurance companies give preference to shops that provide reasonable time frames and costs. Most direct shops offer a lifetime warranty versus one with a time limit.

Remember that you have the choice of any collision center you want to take your car.

Certified Collision Repair

Once you find a local body shop, find out how often technicians train. Certainly, ask if that shop has the proper tools to fix your vehicle.

Above all, ask about the shop’s certified collision repair. Not only are the technicians trained by manufacturers, but the vehicle makers typically require the shops to have proper equipment.

Also, if you have an aluminum-made vehicle, this is a separate certification technicians must obtain. Shops must have proper equipment, and some manufacturers require a separate area for repairs.

If a local auto body shop has all of this, it is a sign it invests in its employees and the shop to earn your business. Consequently, local auto body shops can spend thousands each year for training and new equipment.

Ellis & Salazar Automotive and Collision, an Austin body shop, has served customers in the Austin area for more than 60 years. Our certified technicians can perform paintless dent repair and collision repair on a variety of vehicle models. This includes luxury models such as Porsche, Land Rover, and Audi. We are also aluminum certified. Even more, we believe in giving back to the communities where we work and live. Whether it’s repairing and donating a car or participating in a local event, we are proud to be in the Austin area. Contact our team to schedule a free estimate or use our Smartphone Estimating Tool for a fast estimate that you can do at any time. Our goal is to make collision repair hassle free.

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