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Having a car accident can be stressful. If no one had injuries in the accident, you can focus on auto body repair. Remember, selecting a nearby Austin collision center may not be the best choice. Research ahead of time to find the body shops in Austin that meet your needs.

How do you know which Austin auto body shop does the best job? As you look for a collision center, focus on high quality repairs and exceptional customer service.

Quality Reviews and Recommendations

Ask those you know for recommendations to narrow down the list of Austin body shops. Learn about their experiences. Look at how that shop makes repairs to cars.

Then, search reviews online to see what others have to say. Remember online reviews do not have both sides of the experience. However, if you see mostly negative reviews look at other body shops Austin, Texas offers.

Insurance Recommendations

Insurance agents recommend from a list of direct repair shops, or DRPs. The insurance companies establish their own criteria for a collision repair shop to be on the list. Additionally, insurance companies routinely inspect the shops. This guarantees the shops maintain the standards.

There are benefits to using a DRP. These collision centers can write an estimate and order parts without waiting on an insurance adjuster. This makes the repair process more efficient.

Most noteworthy, you can use the shop your agent recommends or another of your choice.

When you’ve had an accident that resulted in serious damage to your car, there are other questions to ask. Your insurance agent can tell you if the vehicle is worth repairing or whether it will be considered totaled.

Trained and Certified Technicians

Auto body technicians must train regularly to hold certifications. The shops must take certain steps to qualify. Two types of certifications are good indicators for quality. They are certified collision repair and the I-CAR Gold Class recognition.

As manufacturers change vehicles, technicians must know the proper techniques to repair new features. Certified collision repair means manufacturers train the technicians to make repairs to their specifications.

There is also the I-CAR Gold Class recognition. It is the highest level of role-relevant training achievement in the auto body repair industry. It signifies the shop works for the best standards of professionalism. This shop must maintain relevant training for all repair roles.

When a shop earns these recognitions, it demonstrates commitment to quality auto body repair.

Multiple Collision Center Locations

Some Austin collision centers have more than one location. Find out if those shops have owners in the area so you can have better contact with the management. Certainly, using a body shop with more than one location can have benefits. Collision centers with multiple locations reach a point of success to open new locations.

Collision centers with multiple locations have multiple resources. The shops can share technology and parts. This helps if a technician encounters a challenging repair. As a result, that technician can call another shop for expertise.

If you travel, multiple locations can help if you need warranty work performed. Another location should have access to your records and honor the warranty.

The Right Technology

Manufacturers require certified collision repair shops to have the latest tools and technology. If you visit an auto body shop, look at the technology. See if the shops repair new cars.

Manufacturer Parts or Aftermarket?

First of all, find out what type of parts a collision center will use. There are original equipment manufacturer parts, or OEM, and there are aftermarket parts.

Manufacturers make OEM parts. OEM parts fit and function better on your car, but cost more. Likewise, it also helps with the value of your car later.

If keeping the repair cost low is important, choose aftermarket parts. A variety of companies make these. Aftermarket parts may fit and function best for your car. If you want a quality collision center, that shop provides you with the option to use OEM parts.

Warranty

The best collision centers will offer a warranty for any work completed on your car. Furthermore, inquire about the types of warranty available and how long the warranty will last. Also, some body shops provide a lifetime warranty for as long as you own the car.

For more than 60 years, an Austin body shop, Ellis & Salazar Automotive and Collision, repairs vehicles. Our technicians hold a variety of certifications. Also, they perform paintless dent repair. Ellis & Salazar backs collision repair with a National Limited Lifetime Warranty. Our shop covers paint work with the Axalta Nationwide Guarantee. Contact us to schedule a free estimate so we can show you how collision repair can be hassle free.

If you need a physician, you more than likely get recommendations from people you know and do some research. As a car owner, you should also research the body shops Austin has to offer. Normally, this is not a priority for people, so it often doesn’t happen until an accident happens. Choosing body shop locations before a wreck makes it easier when you do have a collision. As a car owner, you have the right to select the body shop that makes the repairs to your car. Your insurance agent recommends a direct repair shop on its list, but the decision is yours to make.

High quality collision repair doesn’t always mean it will come at a high price. Body shops in Austin have to compete for your business and in doing this, it means having skilled and certified technicians who know how to repair your model of vehicle.

Research the Shops

Do some research and ask people you know for recommendations. Then look online to see what others have to say, but keep in mind every review is only one side. If a shop has a majority of good reviews, that can be a good sign.

Contact the Better Business Bureau in Austin to see if the location has any negative reports. If you find out there are several positive recommendations, reviews, and reports for an Austin auto body shop, then it’s time to continue more quick research to determine if that location is where you want to take your vehicle.

Look at Location

If you have your choices narrowed down for which Austin body shops you prefer, go to the locations and see what the location is like. Higher rent locations for a body shop in Austin can affect the labor costs.

However, the nicer auto body shop location may offer specialized features that other shops do not. That location may have invested in the latest technology to repair vehicles and want a nicer location to attract customers.

Certified Collision Repair

Collision centers may hold several different certifications, all of which have different purposes. To keep the research simple, focus on finding out about two types of certifications, certified collision repair and the I-CAR Gold Class recognition.

Certified collision repair means manufacturers train technicians. Find out if the technicians train to repair your brand of vehicle. Also ask how often technicians train and earn certifications.

The I-CAR Gold Class recognition is the highest role-relevant training achievement in the collision industry. A body shop must show commitment to the best standards of professionalism and stay current on training for all repair roles.

Original Parts Versus Aftermarket

Luxury car owners will want to find collision centers that use original equipment manufacturer, or OEM, parts. These are made by the maker of your vehicle and have a greater chance of fitting and operating on your car, but they may cost more than aftermarket parts. OEM parts are also important for maintaining the value of a luxury vehicle.

If you prefer to reduce the overall cost of repairs, aftermarket parts are the best option. Because they are made by a variety of companies, they have a range in price.

Guaranteeing the Work

The best collision repair Austin has to offer will guarantee the work performed on your vehicle with a warranty. Inquire about the type of warranty, what it covers, and if it is a lifetime warranty or how long it will last. If you have had work on the car paint, ask about a paint warranty. If a shop does not offer warranty, keep in mind that

The warranty will be helpful later should anything go wrong with the work performed, the parts, or the paint. The body shop will be out the cost to fix any issues.

Estimate Cost

You will need an estimate before repairs begin. This also helps the insurance company determine if the car should be totaled, if the cost of repair is more than the value of the car. A collision center may offer a free estimate. Other body shops may provide a way to get an estimate quickly, such as a Smartphone Estimating Tool. A car owner can easily take a photo with a smartphone and send it for an initial estimate. Remember that the estimate could increase when a technician takes a closer look at the vehicle.

After you receive an estimate, inquire about each of the charges and find out why that shop believes those repairs should be made. Make sure you understand what is involved before the repairs begin.

Ellis & Salazar Automotive and Collision, and Austin body shop, has served customers in the Austin area for more than 60 years. Our team will help you through the entire repair process. We offer a National Limited Lifetime Warranty to any collision repair we do on your car. If you have paint services performed, that work is backed by the Axalta Nationwide Guarantee. Plus, our technicians regularly train and certify with a variety of manufacturers, including luxury brands such as Porsche, Audi, Jaguar, and Land Rover. Give us a call or try our Estimating Tool to get a free estimate and start the easy and efficient collision repair process.

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